18 Sep
|
S. R. Trading
|
India
18 Sep
S. R. Trading
India
- Respond to customer inquiries via phone, email, or live chat in a timely and professional manner
- Resolve customer complaints and issues, and escalate to higher-level management as necessary
- Record customer interactions and transactions in a customer service database
- Maintain a thorough knowledge of the company's products, services, and processes
- Provide customers with information about product features, pricing, and availability
- Cross-sell and upsell products and services to meet customer needs and increase sales
- Process customer orders, returns, and exchanges in a timely and efficient manner
- Follow up with customers to ensure their needs have been met and to resolve any outstanding issues
Pay: ₹15,000.00 - ₹30,000.00 per month
Perks:
- Cell phone reimbursement
- Flexible schedule
- Food provided
Work Location: In person
📌 Sr. Purchase Executive (India)
🏢 S. R. Trading
📍 India