Telemarketing Executive cum Administrative Assistant

Company: Kottayam Chess Academy

Location: Kanjikuzhy, Kottayam, Kerala

Job Type: Full-time

Kottayam Chess Academy is looking for a Telemarketing Executive cum Administrative Assistant to handle enquiries, follow-ups, student/parent communication and the day-to-day administrative activities of the Academy.

The ideal candidate should have good communication skills, basic computer knowledge and the ability to manage calls, WhatsApp communication and office records efficiently.

Key Responsibilities

- Make outgoing calls to prospective students/parents and follow up on enquiries.
- Explain the Academy's chess training programs, batches and other services.
- Attend incoming calls and respond to WhatsApp enquiries.
- Maintain regular follow-up with prospective students and existing parents.
- Coordinate class schedules between students, parents and trainers.
- Maintain student details, attendance, fee records and other administrative data.
- Update Excel/Google Sheets and prepare basic reports.
- Assist with tournament registrations, Academy events and other office activities.




- Provide general administrative support for the smooth functioning of the Academy.

Requirements
- Good communication skills in Malayalam and English.
- Confident and polite telephone communication.
- Basic knowledge of computers, MS Excel/Google Sheets, email and WhatsApp.
- Valuable organisational and follow-up skills.
- Ability to handle parents and students professionally.
- Responsible, punctual and willing to learn.
- Previous experience in telemarketing, customer service, front office or administration is preferred.
- Freshers with good communication skills may also apply.

Education Minimum: Plus Two / Degree preferred

Experience

Telemarketing / Customer Service / Administration: Preferred but not mandatory

Work Location

Kanjikuzhy, Kottayam – Work from Office

Candidates residing in or around Kottayam will be preferred.

Pay: ₹12,000.00 - ₹14,000.00 per month

Benefits

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Work Location: On the road

📌 Tele Marketing Executive/ administrative assistant (Kottayam)
🏢 Kottayam chess Academy
📍 Kottayam