Job Description

Job Description - CAD Administrator (SolidWorks & PDM)

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Role Focus: SolidWorks CAD Administration & Support | SolidWorks PDM Administration

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Company: Client of D'GenMinds

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Job Summary

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We are seeking a Senior CAD Administrator with 5-6 years of relevant experience to administer and support both the SolidWorks CAD application environment and SolidWorks PDM. The role combines hands-on SolidWorks CAD application administration and engineering-user support with SolidWorks PDM administration and support. The administrator will ensure reliable CAD

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performance, controlled engineering data, consistent standards, reliable integrations, and

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responsive support for engineering teams.

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Role Scope

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Area Primary Focus

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SolidWorks CAD Administration & User Support

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Installation/configuration, licenses, templates/libraries, performance, crashes, assemblies, references, workstation and user support SolidWorks PDM Administration &

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Support Vaults, workflows, permissions, data cards, lifecycle/revisions, upgrades, migration, performance and PDM user support

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Key Responsibilities

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A. SolidWorks CAD Administration & Support

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- Administer SolidWorks, DraftSight, and eDrawings environments including installation,
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- configuration, version rollout, patching, and license management.
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- Provide L2/L3 support for SolidWorks issues including application launch failures, crashes, slow performance, graphics/display issues, large assembly performance,
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- rebuild errors, missing/broken references, open/save problems, add-in issues, printing/export, and license availability.
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- Troubleshoot whether an issue is caused by SolidWorks settings, user profile, CAD model/data, workstation hardware/graphics, network, license server, PDM integration, or server-side services.
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- Manage SolidWorks templates, sheet formats, design libraries, Toolbox/standard parts, routing standards, macros, and controlled CAD settings.
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- Support CAD workstation optimization and recommend suitable hardware specifications for engineering workloads.
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- Support engineers using SolidWorks Routing (Piping, Electrical, or Tubing) where applicable.
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- Document recurring CAD issues and fixes, prepare user guides, and train users on correct CAD practices and performance best practices.
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B. SolidWorks PDM Administration & Support

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- Administer SolidWorks PDM Professional/Standard environments, including vaults, users/groups, permissions, workflows, lifecycle states, transitions, and data cards.
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- Manage revision control, metadata, folder structures, document controls, and engineering release processes in PDM.
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- Provide L2/L3 support for PDM user issues including login/access, check-in/check-out, transitions, permissions, file visibility, references, metadata/data cards, and vault performance.
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- Support PDM server/client upgrades, version compatibility, patching, testing, rollout, and rollback planning.
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- Participate in PDM implementation, data cleanup, migration, metadata mapping, reference validation, and controlled cutover activities.
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- Monitor PDM performance and coordinate with database, network, infrastructure, and vendor teams when issues cross system boundaries.
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- Maintain PDM technical documentation, support procedures, knowledge articles, and change records.
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- Shared Responsibilities
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- Manage incidents, service requests, problems, and changes through ITSM processes and tools.
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- Coordinate testing and user acceptance before production CAD/PDM changes.
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- Work with engineering, IT, global locations,



and external partners to resolve crosssystem issues.
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- Identify recurring problems and implement permanent improvements to reliability and user productivity.
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- Required Qualifications
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- Education: Bachelor's degree in mechanical engineering, Industrial Engineering, Engineering IT, or a related discipline.
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- Experience: 5-6 years of relevant experience with hands-on administration/support of SolidWorks and SolidWorks PDM. Candidates should demonstrate meaningful experience in both areas, not only design or end-user usage.
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Required Technical Skills

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- • SolidWorks administration and end-user troubleshooting: installation, configuration, licenses, templates/libraries, performance, crashes, large assemblies, references, and workstation issues.
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- SolidWorks PDM administration: vaults, workflows, permissions, data cards, lifecycle/revisions and production support.
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- Strong practical understanding of SolidWorks design/drafting and how CAD data behaves in a managed PDM environment.
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- Experience with upgrades, deployments, implementation and/or data migration.
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- Knowledge of CAD workstation hardware, graphics considerations, network dependencies and application performance troubleshooting.
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- Structured incident troubleshooting, root-cause analysis, documentation and user communication.
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- Preferred Skills
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- SolidWorks Routing experience.
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- API, macros, scripting or automation exposure.
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- ServiceNow, Jira, or other ITSM tool experience.
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- Multi-site/global PDM implementation exposure.
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- Experience supporting manufacturing engineering teams.
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Success Measures

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- Stable SolidWorks and PDM availability with timely user support.
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- Reduced repeat incidents through root-cause fixes and CAD/PDM standardization.
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- Consistent templates, libraries, permissions and engineering release processes.
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- Controlled upgrades and migrations with minimal engineering disruption.
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📌 Computer Aided Design Administrator (New Delhi)
🏢 D'GenMinds Talent Group
📍 New Delhi