Job Description

We, at Bharti Axa Life Insurance are looking for candidate who want to build their career in a fast growing setting. We are hiring for Strategy and Automation manager to join our Revenue Assurance Team.

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Main purpose of the Job:

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A data-driven professional to drive business health by leveraging data analytics, deploy predictive models, and lead automation and AI transformation projects to optimize collections and operational efficiency across multiple channels.

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Job Responsibilities:

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Data Analytics & Strategy Deployment

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- Opportunity Identification: Conduct deep-dive data analytics to uncover process inefficiencies, payment bottlenecks, and target areas for collection improvement.
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- Data-Driven Allocation: Deploy analytical and predictive models into weekly/monthly allocation strategies across the Field Sales, Call Center, and Branch Operations teams.
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- Performance Tracking: Build and monitor feedback loops to ensure field and call center teams are optimizing the data models provided to them.
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Automation & Transformation

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- Process Automation: Identify manual workflows within the renewals and reporting ecosystem and drive their transition into automated solutions.
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- Transformation Leadership: Act as the project lead for all high-impact transformation initiatives, incorporating Automation, AI,



and advanced Analytics into the daily workflow.
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- Reporting Infrastructure: Design and maintain automated dashboards to provide real-time visibility into collection and persistency metrics for internal leadership and partners.
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Qualification and Experience:

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Education: Graduate/Post-Graduate in Business Administration, Statistics, Economics, Engineering, or a highly analytical field.

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Experience: 2-5 years of experience in Collections Strategy, Retention/Persistency operations, or Business Analytics (preferred industries: Fintech, BFSI, Telecom, or SaaS).

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Key Skills:

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Technical & Analytical Skills:

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- Strong proficiency in data analysis tools (e.g., Advanced Excel, SQL, Tableau, Power BI).
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- Experience working alongside data science teams to deploy predictive/statistical models into operational environments.
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- Familiarity with workflow automation tools and a strong conceptual understanding of how AI/ML can be applied to collection strategies.
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Soft Skills:

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- Exceptional communication and presentation skills, with comfort presenting data to senior external stakeholders.
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- Strong negotiation and relationship-building capabilities.
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- Ability to work cross-functionally across Sales, Tech, Data Science, and Operations.
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📌 Strategy & Automation Manager (Mumbai)
🏢 Bharti AXA Life Insurance
📍 Mumbai