19 Sep
|
LogFix SCM Solutions
|
Chennai
19 Sep
LogFix SCM Solutions
Chennai
We're Hiring: Assistant Manager – Customer Support Operations
Location: Egmore, Chennai
Experience: 5+ Years
Job Type: Full-Time
We're looking for an experienced and customer-focused Assistant Manager – Customer Support Operations to lead day-to-day support operations, manage customer escalations, mentor teams, and drive service excellence.
Key Skills:
Customer Support Operations
Team Management & Coaching
Customer Escalation Handling
SLA Management
CRM & MS Excel
Process Improvement
Stakeholder Management
Operational Reporting
What We're Looking For:
5+ years in Customer Support/Service Operations
Minimum 2 years in Team Lead, Senior Executive, or Assistant Manager role
Robust communication, leadership, and analytical skills
Experience managing customer service metrics and operational excellence
If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you!
How to Apply: Send your updated resume to
#Hiring #AssistantManager #CustomerSupport #CustomerService #Operations #ChennaiJobs #TeamManagement #CustomerExperience #JobOpening
📌 Customer Support Operations Manager (Chennai)
🏢 LogFix SCM Solutions
📍 Chennai