We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

Senior Operations Manager ( Medical Affairs Operations):

The Engagement Lead will serve as the onshore strategic partner and primary point of contact for the client, experience working with global biopharmaceutical, agencies, or healthcare clients in operations services preferably MLR, Med Affairs, Publications, and/or consulting, responsible for end-to-end engagement governance, service delivery excellence, and operational transformation.

Key Responsibilities

Client & Stakeholder Management

• Serve as the onshore single point of contact for client,



overseeing account management and engagement governance.

• Act as a strategic thought partner to the client, leveraging deep industry knowledge, insights, and an entrepreneurial mindset.

• Define service delivery strategy and transformation roadmaps aligned with client needs, industry best practices, and emerging technologies.

• Manage and mitigate engagement-level issues and risks; act as the escalation point for resolving moderate to high-complexity challenges.

Engagement & Delivery Leadership

• Provide oversight and direction to onsite and offshore teams to align project execution with business requirements.

• Drive project delivery with high quality, ensuring timelines, budgets, and client satisfaction targets are consistently met.

• Lead operational readiness planning, evaluating short- and long-term delivery needs and implementing required service changes.

Operational Excellence & Governance

• Ensure comp

📌 Senior Operations Manager (Bengaluru)
🏢 Indegene
📍 Bengaluru