19 Sep
|
URVA Consulting
|
Bengaluru
19 Sep
URVA Consulting
Bengaluru
Job Title: Application Support Engineer
Location: Bangalore
Work Mode: Onsite at customer location
Maximum CTC: INR 90,000 per month
Experience Required: 2 to 3 years in relevant technologies
About the Role
We are looking for an experienced Application Support Engineer to provide technical support and manage application deployments within a large financial institution in Bangalore.
The selected candidate will initially undergo 2 to 3 months of training at the Mumbai office and will subsequently be deployed onsite at the customer location in Bangalore. The role requires flexibility to work according to the customer’s schedule, which may include weekdays, weekends, holidays, and occasional evenings.
Key Responsibilities
- Provide technical support for Windows Servers, APIs, mobile operating systems, and product-related issues.
- Deploy, configure, and upgrade .NET applications, Angular applications, and APIs using IIS.
- Manage software deployments, service releases, patches, customizations, and application upgrades.
- Troubleshoot production issues involving IIS, Microsoft SQL Server, APIs, Angular applications, SSL certificates, and networking.
- Perform onsite customer visits when required.
- Take ownership of reported issues and ensure timely resolution.
- Provide support through phone, email, and remote-access channels.
- Ensure strict adherence to defined response and resolution SLAs.
- Maintain a high standard of customer service and communication.
Required Skills and Experience
- Minimum 2 to 3 years of relevant experience.
- Strong hands-on experience with Windows Server, IIS, and Microsoft SQL Server.
- Experience deploying and upgrading .NET applications on IIS.
- Robust troubleshooting capabilities across IIS, APIs, Angular applications, and SQL Server.
- Knowledge of SSL certificates, DNS configuration, and SSL-related troubleshooting.
- Understanding of networking concepts, including ports, NAT, and port forwarding.
- Experience handling IIS-related VAPT findings, security remediation, and server hardening.
- Basic scripting knowledge, including SQL.
- Understanding of SQL Cluster and log shipping.
- Familiarity with IT security concepts and network troubleshooting.
- Basic knowledge of mobile operating systems, including iOS and Android.
- Exposure to DevOps practices.
- Strong customer-service, communication, and problem-solving skills.
Mandatory Requirements
- The candidate must currently reside in Bangalore. Candidates requiring relocation will not be considered.
- The candidate must be willing to attend initial training at the Mumbai office for 2 to 3 months.
- The candidate must be willing to work onsite at the customer location in Bangalore.
- Flexibility to work according to the customer’s schedule, including weekends and holidays when required.
Interested and eligible candidates may apply directly through LinkedIn Easy Apply.
📌 Hiring: Application Support Engineer (Bengaluru)
🏢 URVA Consulting
📍 Bengaluru