Collections Analyst

Department: Collections

Location: Mumbai. Full-time

Experience: 2–6 years in fintech, NBFC, banking

About Apollo Finvest

We are a publicly listed tech first NBFC — think AWS, but for lending. Armed with advanced APIs and capital, we team up with the best fintechs to offer digital loans across the country. It’s where finance meets tech, with a splash of innovation, with a strong focus on innovation and customer experience.

Check out Apollo’s journey here

Apollo Cash is our digital personal loan app designed to provide rapid, seamless access to credit — entirely through a mobile journey

Key Responsibilities

1. Collections Performance & Analytics

Monitor portfolio performance across pre-due and delinquent buckets to identify repayment trends, risk areas, and improvement opportunities.

Prepare regular MIS reports, dashboards, and performance trackers for internal reviews and business updates.

Analyze collection efficiency, overdue movement, repayment behavior, and agency-wise performance using Excel, SQL, Google Sheets, Metabase,



or other BI tools.

2. Process, Automation & Strategy Support

Identify process gaps, reporting gaps, and operational inefficiencies within collections workflows.

Support improvements in SOPs, campaign journeys, reporting formats, agency processes, and daily execution routines.

Assist in automating recurring reports, trackers, mailers, and other operational workflows wherever required.

Contribute to collections experiments, strategy implementation, and continuous improvement initiatives.

3. Agency Coordination & Performance Management

Coordinate with external collection agencies for allocation tracking, daily follow-ups, performance reviews, and operational support.

Track agency productivity, collection outcomes, and key performance indicators to highlight gaps and improvement areas.

Maintain regular communication with agency partners to ensure execution discipline, target alignment, and process adherence.

📌 Collections Analyst (Mumbai)
🏢 Apollo Finvest
📍 Mumbai