Salary Package: During Training period: 10500/- PM (Stipend) in the
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Training Period (35 Days).
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Roles and Responsibilities:
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• The candidate should have a basic understanding of GST (Goods and Services
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Tax) and TDS (Tax Deducted at Source) provisions and tally to address client
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queries accurately.
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•Understand the specific needs and issues of corporate clients regarding Tally
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ERP, GST, and TDS.
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- Assist clients and troubleshoot the errors to make the operation run smoother.
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- Maintain detailed records of client interactions, issues reported, and
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resolutions provided for future reference and quality assurance.
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•Regularly monitor and evaluate the performance of the voice support team to
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ensure high standards of customer service and support are maintained.
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• Stay updated with the latest changes in GST and TDS provisions and Tally
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ERP updates to provide accurate and current information to clients.
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• Implement a feedback mechanism to gather client feedback on the support
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provided, using this data to improve services continuously.