ITC Infotech is hiring Account Manager - GCC Customers- Bangalore

Location: Bangalore
Experience: 5-15 Years

Role Overview:
We are seeking experienced Account Managers to manage and grow relationships with Global Capability Center (GCC) customers in India. The ideal candidate will have a strong track record of account management, customer engagement, revenue growth, stakeholder management, and solution selling within large enterprise or GCC environments.

Key Responsibilities:
Manage and grow strategic relationships with assigned GCC customers.
Act as the primary point of contact for customer stakeholders across business, technology, procurement, and leadership teams.
Drive account growth through cross-sell, upsell, and new business opportunities.
Develop and execute account plans to achieve revenue, margin, and customer satisfaction goals.
Understand customer business priorities and align solutions to address their needs.
Collaborate with delivery, consulting, product, and pre-sales teams to ensure successful customer outcomes.
Monitor account performance, customer satisfaction, and renewal opportunities.
Build executive-level relationships and conduct regular business reviews.
Manage commercial discussions, contract renewals, and negotiation processes.





Desired Candidate Profile:
5-15 years of experience in Account Management, Client Success, Enterprise Sales, or Customer-Relationship-Management.
Proven experience managing GCC/Global In-house Center (GIC) customers or large enterprise accounts.
Strong understanding of technology services, digital transformation, cloud, data, AI, cybersecurity, or IT services.
Excellent stakeholder management and executive communication skills.
Ability to identify growth opportunities and drive business outcomes.
Experience working with cross-functional teams in a matrix organization.
Robust commercial acumen and negotiation skills.

Preferred Qualifications:
B. Tech + MBA or equivalent business qualification preferred.
Experience working with Fortune 1000 or multinational customers.
Existing network within the GCC ecosystem in India is a strong advantage.

Success Measures
Revenue growth within assigned accounts.
Customer retention and satisfaction.
Expansion of stakeholder relationships.

Interested candidates please mail at [email protected] with below details:
Updated Resume
CTC & Expected CTC
Location
Notice Period

📌 Account Manager - GCC Customers (Vasanth Nagar)
🏢 ITC Infotech
📍 Vasanth Nagar