Handles collection of credit card pending payments from US clients while adhering to US debt collection lawsUpdate and maintain accurate records of all repossession activities and customer interactions.

? Excellent negotiation, analytical, and leadership skills

? Provide exceptional customer service while handling sensitive and sometimes difficult situations

? Follow company policies and procedures, as well as applicable laws and regulations, at all times.

? Negotiate payment plans and settlements within authorized limits.

? Document all communications and update account records in the collection software system.

? Establish and manage payment plans with debtors when appropriate.

? You will be making outbound calls to US customers for debt collections

? Maintain compliance with the Fair Debt Collection Practices Act (FDCPA) and other applicable federal and state laws.

? Handle escalations and disputes professionally, escalating to management when necessary.

must have exp in US Credit card claim

📌 Us Debt Collector Contact Center Noida
🏢 Solarix Technologies
📍 Noida