Walk In Customer Support Team Lead New Delhi

Walk In Customer Support Team Lead New Delhi

18 Sep
|
Fintech Cloud
|
New Delhi

18 Sep

Fintech Cloud

New Delhi

Lead and manage the Customer Support team to achieve daily and monthly targets.
Monitor team performance, productivity, quality, and customer interactions.
Guide team members in handling customer queries and resolving issues effectively.
Conduct regular team briefings, coaching, and performance reviews.
Ensure proper follow-up and timely resolution of customer concerns.
Prepare and maintain daily performance reports and share updates with management.
Ensure compliance with company policies, processes, and service standards.
Coordinate with other departments to ensure smooth customer support operations.

📌 Walk In Customer Support Team Lead New Delhi
🏢 Fintech Cloud
📍 New Delhi

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