Primerishta is looking for a Customer Service Executive to handle customer communication, understand matchmaking requirements, provide timely support, and maintain solid relationships with clients.
Key Responsibilities:
Communicate with customers via phone, WhatsApp, and email.
Understand customer preferences and matchmaking requirements.
Coordinate with matchmakers and relationship managers.
Follow up with customers and provide regular updates.
Maintain accurate customer records and ensure a smooth customer experience.
Handle customer queries professionally and resolve concerns promptly.
Requirements:
Excellent communication and interpersonal skills.
Positive Punjabi and English communication.
Customer-focused and positive attitude.
Basic computer knowledge.
Previous experience in customer service, sales, or relationship management is preferred.