18 Sep
|
H.K Jewels
|
Jalna
We are looking for dedicated and friendly Counter Staff to join our team in Jalna. Candidates should have 2 to 8 years of experience and must have completed their 12th grade. This is a full time position that requires working from the office.
Key Responsibilities:
Customer Service: Greet and assist customers courteously, addressing their queries and ensuring a pleasant experience.
Product Knowledge: Familiarize yourself with the products and services offered to provide accurate information and recommendations to customers.
Order Management: Process customer orders efficiently, ensuring accuracy and timely service while managing cash and digital transactions.
Inventory Handling: Monitor stock levels, inform supervisors when restocking is needed, and help keep the counter organized and clean.
Complaint Resolution: Handle customer complaints professionally and seek solutions that satisfy the customer and align with company policies.
Required Skills and Expectations:
Candidates should possess excellent communication and interpersonal skills to interact effectively with customers. A positive attitude and robust problem-solving abilities are essential for handling various situations. Attention to detail is crucial when processing orders and managing inventory. A proactive approach to learning about products and services will enhance customer interactions. Team collaboration is significant, so the ability to work well with others is expected. Prior experience in a customer-facing role is highly valued, and a passion for providing excellent service will contribute to success in this role.
Experience
2 - 8 Years
No. of Openings
20
Education
12th Pass
Role
Counter Staff
Industry Type
Jewelry / Gems / Precious Stones
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
📌 Counter Staff Full Time Jalna
🏢 H.K Jewels
📍 Jalna