Regional Manager – Healthcare / Clinics / Hospitals / Diagnostics / Wellness / Retail Healthcare .Location: Delhi and MumbaiExperience: 6–10 YearsBudget: 15 LPATravel: 15–20 days/month

Note: Candidates with purely back-end hospital administration or facility/operations experience without significant multi-clinic and patient-facing experience may not be suitable.

About the RoleWe are looking for a agile

Regional Manager

to manage and drive the performance of multiple clinics across Delhi. The role will focus strongly on

patient experience, patient satisfaction, clinic growth, team performance, and business development .Key ResponsibilitiesManage and monitor the performance of

multiple clinics/centres

across the region.Drive clinic targets including

revenue, patient footfall, conversions, retention, and repeat visits .Own the

complete patient journey

and ensure a high-quality, patient-centric experience.Monitor patient feedback, satisfaction, complaints, and ensure timely resolution.Identify patient drop-offs and improve

follow-up, conversion, retention, and reactivation .Lead and coach

Centre Heads, front-desk, and clinic support teams





to improve service and performance.Conduct regular clinic visits and performance reviews; identify gaps and implement improvement plans.Coordinate with central Marketing/Business teams to improve patient footfall and clinic visibility.Develop

local tie-ups, referral networks, corporate/institutional partnerships, and community outreach

opportunities.Monitor clinic-level issues, stock availability, and coordinate with central teams for timely resolution.Analyse clinic KPIs and provide actionable performance updates to senior management.

Key SkillsMulti-Clinic Management | Patient Experience | Patient Satisfaction | Patient Journey | Patient Acquisition | Conversion & Retention | Team Leadership | Clinic Growth | Follow-up Management | Business Development | Stakeholder ManagementCandidate Profile6–10 years of experience in

Healthcare / Clinics / Hospitals / Diagnostics / Wellness / Retail Healthcare .Strong experience managing

multiple clinics or centres .Proven ability to drive

patient satisfaction, patient engagement, clinic growth, and team performance .Strong communication, leadership, relationship-building, and problem-solving skills.

📌 Regional Manager- Hospitals & Clinics (Mumbai)
🏢 True Blue HR Consultants
📍 Mumbai