About the Company:Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally. Relay is a truly global company having its operations in US, India, Honduras, and Mexico (We are also adding a few more countries soon). Our core focus is to enable companies to connect with the best international talent. Relay helps its clients in majorly following areas: Accounting & Finance, Administration, Operations, Space Planning, Leasing, Data Science, Data Search, Machine Learning and Artificial Intelligence etc. Relay India operates from Ahmedabad and Vadodara offices. The principals and founders of Relay Human Cloud have been focused on delivering high-quality operations in cutting-edge companies for their entire careers.

Job SummaryThe ideal candidate will possess a strong understanding of property management operations, affordable housing programs, and Yardi Voyager administration. This individual will collaborate across departments to streamline business processes, improve reporting capabilities, and ensure users maximize the value of our technology investments.

Key ResponsibilitiesSystem AdministrationAdminister and maintain the Yardi Voyager platform and related modules.Configure user accounts, roles, security permissions, and workflows.Monitor system performance and coordinate software updates, patches,



and enhancements.Maintain data integrity through regular audits and system maintenance.User Support & TrainingServe as the primary point of contact for Yardi-related support requests.Troubleshoot system issues and coordinate resolutions with Yardi Support when necessary.Develop user documentation, training materials, and standard operating procedures.Conduct onboarding and ongoing training for new and existing employees.Business Process ImprovementPartner with Accounting, Property Management, Compliance, and Leadership to identify opportunities for automation and operational efficiencies.Analyze existing workflows and recommend system improvements.Support implementation of new Yardi modules and functionality.Reporting & Data ManagementDevelop, maintain, and enhance operational and financial reports using Yardi reporting tools.Assist leadership with dashboard development and performance metrics.Ensure accurate data management across properties and portfolios.Affordable Housing & Compliance SupportSupport system configuration for affordable housing programs including LIHTC, Section 8, PRA, and other subsidized housing programs.Ensure system configurations align with HUD, investor, and regulatory requirements.Assist compliance teams with reporting and audit preparation.Integration & Technology SupportCoordinate integrations between Yardi and third-party applications.Assist with data imports, exports,



and system conversions.Participate in technology initiatives and cross-functional projects.

QualificationsRequiredBachelor's degree in Information Systems, Business Administration, Accounting, or related field (or equivalent experience).Minimum of 3 years of Yardi Voyager administration experience.Strong understanding of property management and property accounting.Experience with security administration, workflows, reporting, and system configuration.Advanced Microsoft Excel skills.Robust analytical, organizational, and problem-solving abilities.Excellent verbal and written communication skills.PreferredExperience supporting affordable housing portfolios (LIHTC, Section 8, HUD, PRA).Experience with Yardi Procure to Pay, RentCafe, CRM, Payment Processing, or other Yardi modules.Knowledge of SQL, Power BI, SSRS, or other business intelligence tools.Experience managing software implementations and upgrades.

Why Join Relay Human Cloud? ✨Opportunities to work with global clientsDynamic and collaborative work environment⚖️ Excellent work-life balance – 5-day workweekComprehensive health & accident insuranceGenerous paid time off and holidays️ Complimentary lunches & dinnersQuarterly, Semi-Annual & Annual recognition, rewards, and giveawaysEmployee development programs – Communication, Soft Skills, and moreVibrant cultural events – Fun Fridays, Month-End Celebrations, Sports Tournaments, and Festival celebrationsExcellent Employee Referral Program

📌 Yardi System Specialist - Immediate Joiner (Mumbai)
🏢 RHC India
📍 Mumbai