Job Type: Full-time

Job Title: Community LeaderLocation: Gurgaon (Work from Office)Type: Full-timeExperience: 2–4 yearsReports To: Content HeadWhy This Role ExistsBehind every great parent is a strong support system.At Parentune, we’re building that system—day in, day out.The Community Leader role sits at the heart of this mission. You're not here to just “moderate” a forum. You’re here to build a real-time, high-trust, high-retention parent community—across platforms, age buckets, and needs.From resolving queries at record speed to running expert-led sessions and scaling parent-to-parent conversations, this role is for someone who wants to create daily value—and see that value reflected in a parent’s relief, action, and return.What You’ll OwnEnd-to-end parent engagement across age buckets (Pregnancy, Newborn, Toddler, School-Going).CSE team leadership across English, Hindi, and regional touchpoints, managing Daily Sheets and Response Time standards.Onboarding and logistics for Doctors, Experts, video shoots, blog reviews, and "Ask Doctor" sessions.Community recognition initiatives (such as Parentune ProParent) and brand campaigns (e.g., Sebamed, Nestle) with activity trackers and payouts.Monetization alignment for Parentune Pro/Plus memberships, paid expert sessions, and courses.Who You AreA community-first thinker - you know the difference between reach and retentionSharp at listening - you decode what parents don’t sayFast, dependable, and detail-obsessed - you follow through on every conversation threadYou’ve run WhatsApp or app communities,



and you know what makes users come backYou’re at ease speaking with Parents, Doctors, and Experts and can hold your groundBonus if You’veWorked in a startup, maternal/healthcare brand, have built communities, and have an expert onboarding background, are a parent yourself - you’ll know exactly what we mean when we say “frazzled mom at 2 AM”Why This Role MattersParentune is India’s most trusted parenting community. The work you do here impacts real decisions made by real parents—for their child’s health, nutrition, wellbeing and development.This isn’t a passive role. It’s the difference between a parent feeling lost, and a parent feeling understood and supported.What You’ll GetHigh ownership, clear impact, and direct visibility with LeadershipOpportunities to grow into team leadership and growth pathwaysA fast-moving, feedback-driven environment where you can initiate, learn, and scaleCompetitive salary and the chance to work on something that truly mattersBefore You Apply* This is a full-time, on-site role based at our Gurgaon office.* We are seeking dedicated professionals who are fully aligned with an in-office team-oriented environment; remote, freelance, or consulting arrangements are not available for this position.* If you are passionate about building high-trust support ecosystems for Indian parents at scale and driving impactful community engagement, we look forward to receiving your application.Let’s create the future of parenting support, together.

📌 Community Leader (Mumbai)
🏢 parentune.com
📍 Mumbai