We are looking for an experienced L2 MFCS Support Engineer with strong hands-on knowledge of Oracle MFCS and the Retail Merchandising domain. The candidate will primarily be responsible for production support, troubleshooting, and issue resolution across MFCS applications and processes.
Key Responsibilities
MFCS – 60–70%
- Provide L2 production/application support for Oracle MFCS.
- Strong knowledge of MFCS Stock Ledger and inventory-related processes.
- Good understanding of WAC (Weighted Average Cost) and costing processes.
- Support Month-End activities, including monitoring and troubleshooting critical processes.
- Provide production support during weekends and month-end activities as required.
- Troubleshoot and support Merchandising APIs and related integrations.
- Good understanding of POM (Process Orchestration Manager).
- Monitor and troubleshoot MFCS Base Jobs and batch processes.
- Analyze application logs, job failures, interfaces, and production issues.
- Perform root-cause analysis and provide appropriate resolutions.
- Prepare RCA/documentation for recurring or critical production issues.
- Coordinate with functional, development, and infrastructure teams for issue resolution.
- Ensure incidents are resolved within defined SLA timelines.
Required Skills
- Oracle MFCS – 60–70% strong knowledge
- MFCS Stock Ledger
- WAC (Weighted Average Cost)
- Month-End processing
- Merchandising APIs
- POM (Process Orchestration Manager)
- MFCS Base Jobs
- Strong production/L2 support experience
- Valuable troubleshooting and analytical skills
- Ability to work during weekends/month-end support windows, when required
- Good communication and coordination skills
📌 MFCS Support Engineer (Nashik)
🏢 SRI Anjaneyam Consulting Services
📍 Nashik
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