Role & responsibilities

- Maintain and support existing software systems by identifying, diagnosing, and resolving defects.
- Handle Incident Tickets and Change Requests effectively, ensuring minimal service disruption.
- Provide Level 1 and Level 2 live issue support to ensure smooth system operations.
- Enhance existing systems by analysing business objectives, preparing action plans, and identifying areas for modification and improvement.
- Interact with clients to manage product support activities and ensure timely issue resolution.
- Research and develop expertise in new technologies; create technical specifications, documentation, and test plans.
- Perform database maintenance, data migration, and server migration activities.
- Manage new instance creation and configuration as required for projects or clients.

Preferred candidate profile





- Experience: 1+ year in software development or application support.
- Strong communication skills in English both written and verbal.
- Hands-on experience with ASP.NET, JavaScript, jQuery, API and SQL Server.
- Good analytical and problem-solving abilities.
- Understanding of the Software Development Life Cycle (SDLC) and application maintenance processes.
- Ability to troubleshoot and resolve technical issues effectively.
- Team-oriented, with the ability to work independently when required.
- Eagerness to learn current technologies and adapt to evolving project needs.
- Willingness to work in Shifts.

📌 Developer - Technical Support (Chennai)
🏢 Karomi Technology
📍 Chennai