Job Summary

- Responsible for driving sales growth, managing key client relationships, developing new business opportunities, leading the sales team, and achieving revenue targets for the corporate gifting business.

- Key Responsibilities
Sales & Revenue Generation :
- Achieve monthly, quarterly, and annual sales targets.
- Develop and execute sales strategies to drive business growth.
- Generate new business opportunities through prospecting, networking, and referrals.
- Identify and convert qualified leads into long-term clients.
- Manage the complete sales cycle from inquiry to order closure.

- Business Development:
- Expand the corporate client base across industries.
- Build relationships with HR, Admin, Procurement, Marketing, and Leadership teams of client organizations.
- Identify opportunities for repeat business, upselling, and cross-selling.
- Track market trends and competitor activities.

- Client Relationship Management:
- Maintain strong relationships with existing clients.
- Ensure timely follow-up on inquiries, quotations, and proposals.
- Handle client escalations and ensure customer satisfaction.
- Conduct regular client meetings and business reviews.





- Team Management:
- Lead, mentor, and motivate the sales team.
- Monitor team performance and sales activities.
- Set KPIs and sales targets for team members.
- Conduct regular sales reviews and coaching sessions.

- Proposal & Order Management:
- Review and approve quotations and commercial proposals.
- Coordinate with sourcing, operations, and production teams for order execution.
- Ensure smooth order processing and timely delivery.
- Monitor large and key accounts throughout project completion.

- Reporting & Analysis:
- Maintain accurate sales pipeline and forecast reports.
- Track conversion rates, revenue, and profitability.
- Prepare weekly and monthly management reports.
- Manage CRM records and sales documentation.

Key Performance Indicators (KPIs)
- Revenue Achievement
- Gross Margin Achievement
- Current Client Acquisition
- Lead-to-Conversion Ratio
- Repeat Business Percentage
- Average Order Value
- Team Sales Performance
- Client Retention Rate
- Collection and Payment Recovery

📌 Inside Sales Manager (Mumbai)
🏢 The Bliss House
📍 Mumbai