Role & Responsibilities

- Handle customer enquiries through showroom visits, phone calls, WhatsApp and online leads.
- Understand customer requirements and provide information about Ultraviolette electric motorcycles, features, specifications and ownership experience.
- Coordinate test rides, bookings, deliveries and customer follow-ups.
- Maintain regular communication with prospective and existing customers.
- Manage customer records, enquiries, follow-up status and lead updates in CRM/LMS.
- Coordinate with the Sales, Service and Delivery teams to ensure a smooth customer experience.
- Follow up with customers after test rides, bookings and vehicle deliveries.
- Assist in resolving customer queries and coordinate with the concerned team for timely resolution.
- Support showroom events, promotional activities and customer engagement initiatives.
- Maintain a professional and customer-friendly environment at the showroom.

Preferred Candidate Profile

- Graduate/Diploma preferred; candidates from automobile, EV, sales or customer service backgrounds are preferred.
- 13 years of experience in customer relationship management, automobile sales, retail or a similar role preferred.
- Good communication and interpersonal skills.




- Customer-oriented attitude with strong follow-up skills.
- Basic knowledge of automobiles/EVs is an advantage.
- Comfortable using WhatsApp, email, CRM/LMS and basic computer applications.
- Good Tamil and English communication skills; Hindi is an added advantage.
- Presentable, confident and professional personality.
- Ability to work in a fast-paced automobile retail environment.
- Freshers with good communication skills and a solid interest in EVs may also be considered.

Perks & Benefits

- Competitive salary with performance-based incentives.
- Performance bonus based on individual and team performance.
- Opportunity to work in the premium electric motorcycle industry.
- Hands-on exposure to EV technology and the evolving electric mobility sector.
- Training on Ultraviolette products, customer handling and sales processes.
- Career growth opportunities within the dealership.
- Professional and dynamic work environment.
- Employee benefits as per company policy.
- Opportunity to interact with premium customers and automobile enthusiasts.

Perks and benefits

Annual bonus

📌 Customer Relationship Executive (Chennai)
🏢 Savirro Motors
📍 Chennai