Job Summary

Job Title - ServiceNow Architect / Technical Lead Overview Hexaware requires a ServiceNow Architect / Technical Lead to oversee ServiceNow Platform of a prominent global company that makes extensive use of SecOps and Performance Analytics in ServiceNow. The ServiceNow Architect provides vision and leadership in the architecture, design, and implementation of an cutting-edge and differentiated service management offering.

Responsibilities

- Work with the client to design and modify a cohesive framework of integrations, data, security, SLAs, workflows, dashboards in Performance Analytics, SecOps and Custom applications in support of a global ServiceNow landscape spanning numerous instances.
- Service Portal design, often in support of custom applications
- Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
- Expert knowledge of GRC applications required.
- Expert knowledge of SecOps applications required.
- Extensive knowledge on Performance Analytics required.
- Very good experience of REST and SOAP based integration,



scripted REST and SOAP API creation.
- Implement ServiceNow in Domain separated instance
- Provide support of custom applications development and migration
- Support Virtual Agent configuration and development
- Experience in ServiceNow Mobile app development
- Worked on CSM, HRSD, GRC, ITBM modules
- Expert in working on Performance Analytics
- Knowledge of integration Hub preferred
- Excellent knowledge of ServiceNow Best Practices Develop methodologies for consistent development, improvement, and deployment of designed solutions.

Requirements

- 8+ years of relevant experience with ServiceNow required
- 3+ years experience with Java Script required
- ServiceNow System Administrator certification required
- ServiceNow Solution Architect certification preferred

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 ESM Architect (Mumbai)
🏢 Hexaware Technologies
📍 Mumbai