Key Responsibilities

- Attend incoming customer inquiries via calls, messages, and emails professionally
- Make outbound calls to follow up on leads generated through campaigns and referrals
- Understand customer requirements and recommend suitable Season Two services
- Convert qualified leads into confirmed clients through effective communication
- Maintain accurate records of customer interactions
- Schedule and coordinate site visits and community tours
- Conduct client visits across communities when required
- Build long-term relationships with prospects and existing clients
- Collaborate with marketing and operations teams for lead management
- Ensure high customer satisfaction throughout the onboarding process
- Meet and exceed monthly conversion targets

Required Skills





- Verbal communication in Malayalam and English
- Interpersonal skills
- Customer-handling skills
- Relationship-building with clients and their families
- CRM tools
- MS Office
- Follow-up skills
- Negotiation skills
- Willingness to travel

Qualifications

- Minimum qualification: Any Degree
- Experience: 1 year preferred (Freshers are also welcome to apply)

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Success Associate (India)
🏢 Season Two Senior Living
📍 India