Job Summary

JD Build and maintain provisioning workflows in ServiceNow Cloud Management/ITOM for AWS/Azure/GCP resource requests

Responsibilities

- Configure and update CMDB/Discovery patterns so cloud assets are accurately tracked
- Set up and refine approval chains, budget/quota checks, and policy guardrails for cloud resource requests
- Monitor and tune governance rules (tagging standards, cost thresholds, security baselines)
- Support audits by ensuring provisioning logs and compliance records are accurate
- Build/maintain REST/SOAP integrations between ServiceNow and cloud provider APIs, ITSM tools, or CMDB feeds
- Troubleshoot failed integration jobs (MID Server issues, API auth, payload errors)




- Triage and resolve incidents/tickets related to provisioning failures or governance policy blocks
- Work with cloud infra/security teams to translate governance policy into ServiceNow logic
- Participate in sprint planning, code reviews, and platform upgrade testing
- Write documentation/runbooks for current workflows

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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