Role & responsibilities

- Manage day-to-day branch/office sales activities and achieve sales targets.
- Personally handle walk-in customers, sales enquiries and telephone calls.
- Convert enquiries and leads into sales through effective follow-up.
- Handle quotations, negotiations, customer objections and order follow-ups.
- Lead and supervise the Telesales Team.
- Allocate leads and monitor daily, weekly and monthly team targets.
- Track enquiries, conversions, follow-ups, sales pipeline and pending orders.
- Monitor individual and team KPIs and take corrective action where required.
- Coach and motivate the sales/telesales team to improve performance.
- Prepare daily/weekly/monthly sales reports for management.
- Coordinate with Purchase, Warehouse, Accounts, HR and other departments for smooth order execution.




- Maintain solid customer relationships and ensure a professional customer experience.

Preferred candidate profile

- Smart, confident and presentable.
- Excellent communication and customer-handling skills.
- Strong sales, negotiation and follow-up abilities.
- Target-oriented with a strong commercial approach.
- Good team leadership and people-management skills.
- Capable of handling customers and sales calls personally.
- Proactive, disciplined and willing to take ownership.
- Good understanding of sales performance and KPIs.

Experience: 4-8 years in sales; minimum 2 years in a supervisory/managerial role preferred

📌 Branch Sales Manager (Thrissur)
🏢 Tapco Buildware
📍 Thrissur