Role & responsibilities

General Admin:

- Manage agendas/travel arrangements/appointments etc. for the Senior Management/Staff.
- Manage phone calls and correspondence (e-mail, letters, packages etc.)
- Support book-keeping procedures.
- Create and update records and databases with personnel, financial and other data.
- Scheduling Meetings and taking minutes.
- Handling guests and clients.
- Track stocks of office supplies and place orders when necessary.
- Submit timely reports and prepare presentations/proposals as assigned.
- Preserving office records, Agreements.
- Conducting employee orientation.
- Completes operational requirements by scheduling and assigning administrative
- projects and expediting work results.
- Ensures the operation of equipment by completing preventive maintenance
- requirements, calling for repairs, maintaining equipment inventories and evaluating
- new equipment and techniques.
- Maintains supplies inventory by checking stock to determine inventory level,
- anticipating needed supplies, placing and expediting orders for supplies.
- Updating office manuals and brochures.
- Managing electronic and printed files.
- Assist colleagues whenever necessary.
- Provides administrative support to ensure the effective operation of the office.
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
- Coordinate office activities and operations to secure efficiency and compliance to
- company policies.

Centre Management:

- Coordinate with examination centres for scheduling, capacity, infrastructure, and examination requirements.
- Support exam centre onboarding and ensure readiness before each examination.
- Coordinate student lists, seating arrangements, invigilators, examination materials, and other centre requirements.




- Monitor examination-day activities and coordinate with centres for timely resolution of issues.
- Escalate examination-related incidents and operational issues to the concerned team.
- Support secure handling, distribution, collection, and reconciliation of examination materials.
- Maintain centre-wise records, attendance, incident reports, and examination documentation.
- Coordinate post-examination activities and ensure timely submission of centre reports.
- Maintain trackers and prepare MIS related to centre readiness and examination conduct.
- Support implementation of examination SOPs and process improveme.

Qualification and Personal Profile

- Graduate / Post-Graduate in any discipline.
- 1 to 3 years of post-qualification experience in General Administration and/or Education Operations, preferably in universities, educational institutions, training organizations, test-preparation institutes, or skill-development organizations.

Other Skill and Ability Requirements

- Strong operational planning, execution, and process management skills.
- Good coordination, interpersonal, and communication skills.
- Strong attention to detail with effective follow-up and closure.
- Good problem-solving, decision-making, and multitasking abilities.
- Proficiency in MS Office applications and MIS/reporting.
- Ability to work effectively under tight deadlines and manage multiple priorities.
- Strong vendor and partner coordination and relationship management skills.
- High level of integrity, professionalism, and confidentiality.
- Ability to effectively support and coordinate with internal stakeholders.
- Strong focus on maintaining accurate and timely documentation.
- Ability to ensure the effective and optimal utilisation of organisational resources.
- Commitment to maintaining a safe, healthy, and professional workplace.
- Strong planning and execution orientation, with clear and timely communication.

📌 Officer Administration (Hyderabad)
🏢 Birla Institute of Technology & Science,
📍 Hyderabad