Job Role:
- WorkshopManager IndustryAutomobile LocationUdaipur(Rajasthan)Job TypeFull Time Experience4- 8years SalaryBest in the industry EducationBcom,MBA, Btech
Job Summary:
The manager will manage and lead a team of people in allocating workload and managing the day-to-day operations in the workshop. It requires the job holder to coordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.
About The Role :
Responsible for job allocation and job flow in the workshop including job scheduling and labor allocation for day-to-day operations. Ensure supplies are ordered for each job. Ensure correct job numbers are used and that time records are correct. Manage inward goods, check quantities, dispatch goods, and receipting invoices. Regularly report progress on each job and quickly communicate delays or concerns with the Operations Manager. Report on manpower overruns or shortfalls. Ensure adequate maintenance of tools, equipment, and other materials in the Service Area.
Work with the Operations Manager to respond to clients’ requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate. Investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with the team to identify an appropriate course of action. Develop and implement systems to record, file, and store information pertaining to client inquiries. Identify staff that requires ongoing training and implement training opportunities to ensure their skills are improved. Provide feedback to staff that is not performing to the expected level and ensure human resources are informed of trends in performance. Promote a Health and Safety culture within the business. Review customers service orders and inspect the quality of a technicians repairs before the release of vehicles. Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.