Roles & Responsibilities:

- Coordination with all Departments (Internally / Externally).
- Preparing Daily MIS.
- Raising Indent for Branch based on the requirements.
- Ensuring smooth patient flow.
- Minimizing the patient time and process.
- Coordinating with patients till they walk out.
- Maintaining Registers in Consultation room and Investigation Room.
- Maintaining employee attendance and monitoring staff leave and timings.
- Arranging alternative staff and doctors while they are on leave.
- Ensure smooth functioning of all healthcare operations in the assigned hospital.
- Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.
- Attending patient Complaints of your zone & speaking to them personally.




- Drive Standard Operating Procedures for service excellence.
- Ensure smooth functioning of the assigned branch.
- Tracking branch performance.
- Focus on patient satisfaction and quality.
- Raising the Cash / Debit Card, Credit Cards bills accordingly as per the specification.
- Handling and handing over the cash to the authorized person (Centre Head / Accountant) properly.
- At all point of time, physical cash should tally with ERP.
- Making proper entries & accounting for Credit Cards, Cheque and International Currency.

* Responsibilities can be modified subject to necessity.

Contact: (phone hidden)

📌 Receptionist (Bengaluru)
🏢 Dr Agarwals Eye Hospital
📍 Bengaluru