- Supervises a team of leasing consultants to ensure maximum occupancy of rental units at all times and high renewal rate
- Oversees completion of all necessary paperwork and ensures proper customer service
- May coordinate promotions to increase number of tenants
- May require a bachelors degree
- Typically reports to a head of a unit/department
- Supervises a group of primarily para-skilled level staffs
- May also be a level above a supervisor within high volume administrative/ production environments
- Makes day-to-day decisions within or for a group/small department
- Has some authority for personnel actions
- Thorough knowledge of department processes.
Responsibilities:
- Oversee the marketing and advertising of vacancies on media/advert channels to attract potential tenants
- Scout and identify prospective tenants looking to lease a property
- Provide potential tenants with a tour of property or home highlighting the valuable features of the building in order to convince customers and influence lease
- Run background checks on potential tenants to evaluate their credit status and criminal records to determine if they are eligible occupy a building
- Maintain contact with lessees during their tenancy period to oversee their welfare and help resolve property issues
- Oversee the processing and approval of client applications and lease documents
- Elaborate the terms of lease, rental rate and period of payment to tenants
- Guide the activities and operations of a leasing team to ensure revenue goals are achieved
- Organize meetings during which leasing operations are discussed to identify solutions necessary for achieving occupancy targets
- Oversee the hiring and on-the-job training of leasing recruits to bring them up-to-speed on work activities
- Conduct survey of the property market to obtain information on competing lease rates and other trends that affect occupancy/rent
- Supervise campaign activities for the publicity of properties available for lease
- Oversee the designation of leasing staff to appropriate territories
- Ensure the proper documentation and storage of leasing files
- Develop and implement policies necessary for improving the profitability and efficiency of a leasing department.