Role & responsibilities

- Administer and maintain the Salesforce platform including user setup, profiles, roles, permissions, and security settings.
- Configure and customize Salesforce objects, fields, page layouts, validation rules, flows, and approval processes.
- Create and maintain reports, dashboards, and analytics for business users.
- Support data management activities including data imports, exports, cleansing, and deduplication.
- Troubleshoot Salesforce issues and provide timely resolutions to end users.
- Collaborate with cross-functional teams to gather business requirements and implement Salesforce solutions.
- Manage system upgrades, releases, and new feature adoption.
- Ensure data integrity, system security, and compliance with company policies.
- Provide user training and documentation as needed.




- Work with developers and external vendors for integrations and advanced customizations. Technical documentation
- Management of integrated applications (Oracle ERP)

Preferred candidate profile

- Strong Salesforce product knowledge and at least five years of hands-on Salesforce Administration experience with Sales Cloud and Service Cloud
- Certified Salesforce Administrator
- Additional Salesforce certifications (e.g. Advanced Administrator, Platform App Builder) (Optional)

Desirable:

- Understands basic triggers/Apex code knowledge
- Demonstrates continued personal/career development
- Is active in the Salesforce community

📌 Salesforce Administrator (Anand)
🏢 Tech Elecon
📍 Anand