# Medical Virtual Assistant (US Process) Work From Home

Company: Spaces And Between

Location: Work from home — candidates must be based in or around Mumbai

Employment type: Full-time. Moonlighting is not allowed.

Shift: Monday to Friday (weekends off)

- 6:30 PM – 3:30 AM IST (standard)

- 5:30 PM – 2:30 AM IST (when US daylight saving time is in effect)

Compensation: INR 3,60,000 – 5,40,000 per annum

About the Role

You will join our team of medical professionals supporting US-based physician practices. The work is clinical-support and EHR-driven: you will operate inside the client's software to manage patient records, charting, prescriptions, labs and imaging, and patient communication.

Who Can Apply

- Qualified doctors / medical practitioners only (MBBS, BAMS, BHMS, BDS or equivalent)

- Must be located in or around Mumbai, despite the role being work-from-home

- Comfortable working US night-shift hours on a sustained basis

- High-speed internet connection at home, with a backup connection

- Strong written and spoken English; explicit telephone manner

- Attention to detail and comfort with software-based data entry

Key Responsibilities

1. Handle inbound and outbound patient calls as required and specified

2. Manage faxes, patient records and patient communication through the client's software

3. Support the US physicians' day-to-day operations

4.



Work extensively in Practice Fusion to maintain electronic health records (training provided)

5. Handle charting and electronic prescriptions within the EHR

6. Check and action labs, imaging and related reports as directed by the US physicians

7. Scan through clinical and administrative information to identify pertinent details

8. Correct errors and organise information for swift, accurate capture

9. Enter and update information in the relevant databases

10. Ensure data is backed up

11. Report any errors encountered to the relevant parties

12. Store copies of data in an organised manner to optimise retrieval

13. Take on similar additional duties from time to time

What We Provide

- Company laptop for your work

- Full training on Practice Fusion and the client's workflows

- Internet reimbursement (post-probation)

- Company insurance (post-probation)

- Monthly lunch bonus

- Leave as per US public holidays, plus monthly paid leave entitlement

Confidentiality

This role involves access to protected patient and physician information. Strict confidentiality is a condition of employment. Patient, physician or client data must never be stored or shared with any third party without company consent, and the terms of your engagement are not to be disclosed to any third party.

How to Apply

Apply through this listing with your CV and a brief note on your medical qualification and your availability for the night shift.

📌 Medical Executive (Mumbai)
🏢 Spaces And Between Private
📍 Mumbai