Job Description

Telecaller / Business Development Executive

Company: Birla Open Minds Education Limited
Location: Noida (Sector 62)
Work Mode: Work from Office
Experience: 1-3
Employment Type: Full-time

About Birla Open Minds

Birla Open Minds Education Limited is a leading education platform under the Birla Group, committed to transforming the education landscape through cutting-edge learning solutions, school management services, curriculum, and skill development programmes.

We are looking for an enthusiastic and target-oriented Telecaller / Business Development Executive to join our team at Lower Parel, Mumbai. The role involves lead generation, prospect engagement, follow-ups, and business development through inbound and outbound calling.

Key Responsibilities

- Make outbound calls to prospective customers, parents, schools, institutions, and business partners to promote Birla Open Minds' programmes and services.
- Handle inbound enquiries, understand customer requirements, provide relevant information, and convert enquiries into qualified leads, meetings, or enrolments.
- Generate and qualify leads based on customer needs, budget, requirements, and timelines.
- Conduct regular follow-ups through calls, emails, and SMS/WhatsApp to nurture prospects and drive conversions.
- Maintain accurate and updated lead information, follow-ups, and sales activities in CRM systems.
- Achieve assigned daily, weekly, and monthly calling, lead generation, and conversion targets.




- Identify customer requirements and effectively communicate the value proposition of Birla Open Minds' products and services.
- Handle customer objections and queries professionally and work towards successful conversions.
- Coordinate with the Business Development and Sales teams to schedule meetings, demos, presentations, and other follow-up activities.
- Support sales campaigns, events, outreach activities, and other business development initiatives.
- Maintain a high standard of customer experience and adhere to company policies and telecalling guidelines.
- Prepare basic reports related to calls, leads, follow-ups, conversions, and pipeline status.

Candidate Profile

- 2-3 years of experience in Telecalling, Telesales, Business Development, Inside Sales, Customer Support, or Sales.
- Candidates from Education, EdTech, Real Estate, BPO, Telecom, BFSI, or other target-driven industries will be considered.
- Excellent verbal communication and interpersonal skills.
- Good command of English and Hindi is essential.
- Strong persuasion, negotiation, objection-handling, and lead-conversion skills.
- Comfortable making a high volume of inbound and outbound calls.
- Target-oriented with the ability to work towards and achieve sales KPIs and monthly targets.
- Basic proficiency in MS Office, CRM tools, email, and computer applications.
- Graduate in any discipline or equivalent qualification.
- Candidates with strong communication and telecalling aptitude may also be considered.

📌 Business Development Executive (Noida)
🏢 Birla Open Minds International School
📍 Noida