Role & responsibilities

Qualifications and Experience:

The successful candidate will meet the following criteria:

- 1-2 years experience working in an enterprise CRM system. Working knowledge/experience of Salesforce would be an asset
- Experience or knowledge of tools such as LinkedIn, Factiva, Hoovers, etc.
- Experience in conducting secondary research (e.g., market, companies, industries)
- Excellent oral and written communication skills
- Attention to detail, and ability to be a self-starter
- Ability to collaborate with culturally diverse offshore teams in different zones
- Working knowledge of data quality management, data entry improvement and user requirements
- Demonstrated ability to work effectively in cross-functional, virtual teams
- Process oriented and must be able to work with a high degree of detail and have high quality standards
- Ability to assist in development and implementation of policy, standards and procedures
- Demonstrated PC skills: Microsoft Office-Excel, Word, Access, and querying tools like SQL
- Strong analytical, conceptual, and problem-solving abilities
- Ability to present ideas in a user-friendly language
- Excellent organizational and time-management skills
- Ability to prioritize and execute tasks in a high-pressure, fast-paced setting
- Knowledge on CASL the Canadian anti-spam legislation and consent related processes
- Experience with Tableau is preferred,



particularly in measuring data synchronization and working with large data sets.
- Experience managing marketing campaigns and handling consent-related processes is desirable.
- Proficiency in French is an advantage.
- Experience in project coordination will be an asset
- Experience with Generative AI (Gen AI) technologies would be an added advantage.

Must-have Requirements:

- Working knowledge of CRM Salesforce for managing customer relationships and data.
- Experience in conducting secondary research.
- Understanding of data governance principles and best practices.
- Advanced proficiency in Microsoft Excel, including complex formulas and data analysis tools.
- Foundational knowledge of SQL for querying and managing relational databases.
- Awareness of data quality frameworks and techniques to ensure accurate and reliable information.

Value-added Requirements:

- Familiarity with CASL (Canada’s Anti-Spam Legislation) and its application in business communications.
- Experience creating interactive dashboards and reports using Tableau.
- Proficiency in developing process flows and diagrams using Microsoft Visio.
- Demonstrated ability to support project coordination activities across cross-functional teams.
- Exposure to Generative AI (Gen AI) technologies and their business applications.

The job description is subject to change based on business/project requirements.

📌 Data governance (Hyderabad)
🏢 Cloudxtreme
📍 Hyderabad