Location: Mohali
Job Type: Full-Time | Work From Office
Experience: Freshers & Experienced Candidates
Salary: Up to 2.4 LPA
Job Overview
We are hiring Customer Service Executives for our Mohali office. This opportunity is open to both fresh graduates/freshers and experienced candidates who have good communication skills and a customer-focused approach.
Key Responsibilities
- Handle customer queries through calls, email, or other communication channels.
- Provide accurate information and resolve customer concerns professionally.
- Maintain a positive and helpful interaction with customers.
- Follow company processes and meet defined service quality targets.
- Record customer interactions and update relevant information in the system.
- Escalate complex issues to the appropriate team when required.
- Achieve individual and team performance targets.
Eligibility
- Freshers: Graduates from any stream can apply.
- Experienced candidates: Relevant customer service/BPO experience will be an advantage.
- Positive verbal and written communication skills.
- Basic computer knowledge.
- Comfortable working in a work-from-office environment.
- Candidates should be comfortable with rotational shifts and rotational weekly offs.
Job Details
- Location: Mohali
- Work Mode: Work From Office
- Working Days: 6 days per week
- Shift Duration: 9 hours
- Weekly Off: Rotational
- Salary: Up to 2.4 LPA
- Experience: Fresher & Experienced
Interested candidates can apply now and become part of our customer service team in Mohali.
📌 Hiring For Customer Support (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar
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