Job Type: Full-time

Working experience: No Experience

Junior Academic Counselor (Intern)Type: Full time Location: Kakkanad, Cochin - On-site Compensation: Stipend ProvidedWe are looking for a high-energy, highly organized Intern to join our team as a Junior Academic Counselor. This dynamic role requires balancing proactive sales outreach with strict administrative discipline and frontline student support throughout the learner lifecycle.Core Responsibilities:Admissions, Sales & Pipeline Management:SLA Enforcement: Answer every walk-in, phone, WhatsApp, and website enquiry within 24 hours. A lead nobody has called is the absolute highest priority on your screen.Outreach & Greeter: Execute outbound telecalling (cold/warm), deliver consultative program pitches, and act as the front-of-house greeter for walk-in prospects.Data Discipline: Capture the source ("how did you hear about us?") on the first call. Log every lead and contact strictly into the portal—never use a private spreadsheet or personal phone.Pipeline Tracking: Methodically move each lead through the funnel: new → qualified → booked → attended → enrolled, or mark it lost with a definitive reason.Frontline Caseload Support & Administration:Student Monitoring:



Know every student on your caseload by name and situation. Conduct a short check-in with each student weekly and log it in the portal.Attendance & Strikes: Record excused absences. Hold the first-strike conversation when a student finishes a module under 75%. Issue the second-strike written warning and call the guardian if the student is under 21. Escalate third strikes to the Senior Counselor or Operations Manager.Gate Readiness: Spot students who will not be ready for the Thursday gate by Tuesday and defer them before the window opens to prevent wasted attempts.Wellbeing: Notice students who are quiet, absent, or struggling, and raise the issue before it escalates to a strike.Mentor Liaison:Coordinate between students and mentors, navigating asynchronous communication and time zones efficiently.Requirements:Education: Any Bachelor's degree; preference for Sales or Marketing degrees.Strong verbal and written communication skills.High level of organization, time management, and meticulous CRM hygiene.Resilience and confidence for high-volume calling and objection handling.Ability to adapt quickly to new administrative platforms and Learning Management Systems (LMS).

📌 Junior Academic Counselor (Intern) (Kochi)
🏢 AnaxionAi
📍 Kochi