General Information :

- Job ID
- 35031
- Location
- Pune, India
- Work Types
- Full Time
- Categories
- Information Technology About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

TMF India is a Great Place to Work, ISO & ISAE certified organization.

Discover the Role

- The position requires strong expertise in CRM testing, automation frameworks, QA methodologies, and Agile delivery models. The engineer works closely with development, product, and business teams to ensure test coverage, defect resolution, and continuous quality improvement. This is a hands-on role that demands ownership, analytical thinking, and proactive collaboration.

Key Responsibilities

Automation & Functional Testing :

- Design, develop, and maintain automation test suites using C#, Selenium, EasyRepro, SpecFlow, and related automation tools

- Perform functional, integration, regression, and end-to-end testing across:

- Microsoft Dynamics 365 CRM

- Service Management Tools (SMT)

- Power Platform solutions

- Build and execute comprehensive test plans, test cases, and test scripts aligned with business requirements

- Validate data integrity and integration flows between CRM, SMT, and dependent systems

- Analyze automation results, identify defects, and ensure adherence to defined quality standards

Quality Assurance & Collaboration :

- Collaborate closely with developers, product owners, and business stakeholders to improve automation and QA processes




- Actively participate in Agile/Scrum ceremonies including daily stand-ups, sprint planning, retrospectives, and defect triage sessions
- Take complete ownership of assigned testing activities and ensure timely and high-quality deliverables

Defect & Test Management :

- Use Azure DevOps (TFS) for test case management, test execution, requirements traceability, dashboards, and defect tracking
- Log, document, track, and verify defects through to resolution with detailed validation
- Conduct regression testing following bug fixes, configuration changes, and system releases
- Perform requirement analysis and ensure full test coverage across CRM and SMT workflows

Dynamics 365 CRM & SMT Expertise :

- Test CRM and SMT configurations, customizations, and enhancements
- Validate functional flows, integrations, workflows, and business rules within CRM and SMT platforms
- Provide QA-driven insights and recommendations for improving CRM and SMT functionality and stability

Key Requirements

Qualifications :

- Bachelor’s degree in Computer Science, Information Technology, or a related field

Mandatory Skills : Dynamics 365 & SMT Testing :

- Strong hands-on experience in Dynamics 365 CRM functional and automation testing
- Proven experience testing Service Management Tools (SMT)

Automation Frameworks & Tools :

- Hands-on experience with automation tools and frameworks including:

- C#

- Selenium

- SpecFlow

- EasyRepro





- Experience using TestComplete or similar testing tools

QA & Testing Expertise :

- Strong understanding of software testing fundamentals, QA processes, and testing lifecycles
- Expertise in requirement analysis, test design, execution, and defect management
- Experience with integration, regression, and system testing

Tools & Platform Experience :

- Azure DevOps / TFS for test and defect management
- Visual Studio for automation development
- Microsoft Dynamics 365 CRM and Power Platform
- Service Management Tools (SMT)
- CI/CD tools such as TeamCity and Octopus

Good to Have :

- Functional knowledge of Dynamics 365 Sales and Marketing modules
- Understanding of CRM and SMT data flows, integrations, and dependencies

General Skills :

- Strong analytical and problem-solving skills
- Excellent communication and critical-thinking abilities
- Highly organized, detail-oriented, and quality-focused
- Self-motivated with a solid desire for continuous learning and improvement

What’s in it for you?

Pathways for career development

- Work with colleagues and clients around the world on interesting and challenging work.
- We provide internal career opportunities, so you can take your career further within TMF.
- Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

- You’ll be helping us to make the world a simpler place to do business for our clients.
- Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.

A supportive environment

- Strong feedback culture to help build an engaging workplace.
- Regardless of where you are in your career, TMF Group opens a world of o

📌 Test Analyst (Pune)
🏢 TMF Group
📍 Pune