Job Title : Bilingual Operations Support Executive - Spanish Speaking Location : Ludhiana, Punjab

Job Type : Full time, Work From Office Shift : Night Shift / US Business Hours Salary : ₹20,000 - ₹35,000 per month, based on experience

About the Role

We are hiring Bilingual Operations Support Executives to support US-based last-mile delivery operations.

This is not a DOT compliance role . The work is focused on last mile operations support, dispatch coordination, HR support, payroll assistance, driver communication, and daily operations support .

What You’ll Do

- Support US based last-mile delivery operations during live shift hours
- Communicate with drivers, dispatchers, managers, and client teams in English and Spanish
- Track routes, attendance, rescues, delays, call-outs, and daily operational issues
- Assist with hiring, onboarding, documentation, warnings, and offboarding
- Support payroll by checking hours, attendance, overtime, and weekly reports
- Maintain accurate records, reports, and communication logs
- Escalate urgent issues quickly and professionally

Must-Have Requirements

- Strong spoken and written English :

- Strong spoken Spanish for driver/client communication

- Comfortable working night shifts aligned with US time zones

- Good computer skills and ability to work with spreadsheets, portals, and reports

- Clear communication, ownership, and problem-solving attitude

- Must be able to work from office in Ludhiana

Preferred Experience

- Last-mile delivery, logistics, dispatch, BPO, KPO, HR,



or payroll experience
- Experience supporting US, Canada, or North American clients
- Familiarity with payroll, HRIS, scheduling, or dispatch tools is a plus

Experience Levels We’re Hiring

- Trainee / Fresher : Strong English + Spanish, willing to learn
- Executive : 1-4 years of operations, dispatch, HR, payroll, or client support experience
- Senior / Team Lead : 5+ years with team handling or US operations experience

Benefits :

- Provident Fund
- ESI, if applicable
- Paid leave as per policy
- Commuter assistance
- Growth opportunity in US operations support

A reliable, fast-learning, bilingual professional who can handle live operations, communicate clearly with US teams, and work confidently during night shifts.

Work Location : In person, Ludhiana Language Requirement : English and Spanish required Shift Requirement : Night shift required

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits :

- Provident Fund
- Work from home

Ability to commute/relocate:

- Ludhiana, Punjab (Ludhiana): Reliably commute or planning to relocate before starting work (required)

Education :

- Higher Secondary(12th Pass) (required)

Experience :

- Dispatching: 1 year (preferred)
- HR sourcing: 1 year (preferred)
- Payroll management: 1 year (preferred)

Language :

- Spanish (required)
- ENGLISH (required)

Location :

- Ludhiana, Punjab (Ludhiana) (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

📌 Bilingual Operations Support Executive - Spanish Speaking (Ludhiana)
🏢 Logilink Solutions
📍 Ludhiana