Department: Operations

Experience: 2-4 Years

Location: Thane

About Homesfy

Homesfy is India’s first listed real estate Channel Partner, focused on transforming the real estate distribution

ecosystem through technology, structured processes, and customer-centric solutions. Homesfy works closely with

leading developers and enables sales teams through strong operational systems and disciplined execution.

Position Overview

The CRM Operations Executive will support the management and day-to-day functioning of Homesfy’s CRM

system. The role focuses on data accuracy, process adherence, reporting support, and user assistance to ensure

smooth sales and operational workflows. This position is execution-oriented and works closely with senior CRM

and operations leadership.

Key Roles & Responsibilities

1. CRM Operations & Support

- Support daily CRM operations and ensure system usage as per defined processes
- Assist in managing users, roles, permissions, and basic workflow configurations
- Monitor CRM data quality and flag discrepancies for correction

- Data Management & Reporting

- Maintain accurate lead, opportunity, and sales data in the CRM
- Generate standard reports and dashboards for internal teams
- Assist in tracking key metrics such as lead movement and conversion status

- Process Execution

- Ensure sales teams follow defined CRM processes and data entry standards
- Support implementation of process changes and new workflows
- Identify gaps or issues in CRM usage and escalate appropriately

- System & Integration Support





- Support CRM integrations with internal tools under guidance
- Perform basic system checks to ensure data sync and consistency
- Coordinate with internal teams for minor system updates and fixes

- User Assistance & Training

- Provide first-level support for CRM-related queries
- Assist in onboarding and training recent CRM users
- Encourage correct and consistent CRM usage across teams

Qualifications & Experience Required

- 2-4 years of experience in CRM Operations, Sales Operations, or a similar support role
- Working knowledge of CRM platforms such as Salesforce, HubSpot, Zoho, or equivalent
- Basic understanding of sales processes and lead lifecycle management
- Comfortable working with reports, dashboards, and structured data
- Strong attention to detail and willingness to learn Preferred
- Exposure to automation, workflows, or CRM configurations
- Experience in real estate, channel partner, or sales-driven environments
- CRM-related certifications (basic level)

Key Competencies

- Execution-focused and process-compliant
- Detail-oriented with a data accuracy mindset
- Good communication and coordination skills
- Ability to take instructions and follow defined SOPs

Why Join Homesfy

- Opportunity to grow within a structured CRM and operations function
- Hands-on exposure to real-world sales operations and systems
- Learning-focused environment with clear processes and ownership
- Stable and fast-growing organization in the real estate sector

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 CRM Executive (Thane)
🏢 Homesfy Realty
📍 Thane