Company Profile: Job Title: Salesforce BA+Admin Must Skills:

- Sales Cloud and Salesforce BA/Admin Experience: 5 to 6 Years Category: Software Development/ Engineering Location: Only Bangalore Position ID: J0326-0193 Employment Type: Full Time Education Qualification Any Engineering background or and MCA / Any Graduation - Full Time only

Responsibilities :

- 5-6 years of experience as a Salesforce BA/Admin.
- Strong knowledge of: Sales Cloud and/or Service Cloud, Flow Builder
- Reports & Dashboards
- Data management tools (Data Loader)
- Experience in requirement gathering and documentation (BRD, FRD, User Stories).
- Strong understanding of Salesforce security model.
- Excellent stakeholder communication skills.
- Experience working in Agile/Scrum environments.

Business Analysis Gather, analyze, and document business requirements from stakeholders. Translate business needs into functional specifications and user stories. Conduct workshops, requirement sessions, and process mapping. Collaborate with developers to ensure accurate solution delivery. Perform UAT coordination and support end users during testing. Provide process improvement recommendations using Salesforce capabilities.

Salesforce Administration Manage users, roles, profiles, and permission sets. Configure objects, fields, page layouts, validation rules, workflows, and flows. Create and maintain reports and dashboards.



Manage data imports, exports, and data quality initiatives. Support automation using Flow Builder and approval processes. Monitor system performance and maintain platform security.

Your future duties and responsibilities

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Required qualifications to be successful in this role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop creative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

📌 Salesforce Ba+admin (Bengaluru)
🏢 CGI
📍 Bengaluru