Location : Chennai (and Greater Chennai region) ONLY

Work Mode : Hybrid (Remote with in-person meetings as required) Experience : 3-7+ Years

About the Role

We're looking for an exceptional Executive Operations Manager to work directly with the Founder across multiple businesses and client engagements.

This is not a conventional Executive Assistant role. We're looking for someone who enjoys taking ownership, thrives in a fast-paced environment and can independently keep projects, people and communication moving without constant supervision.

If you're highly organised, proactive, solution-oriented and enjoy bringing order to dynamic work environments, we'd love to hear from you.

- Key Responsibilities _

Client Coordination

- Serve as the primary point of contact for day-to-day client communication where appropriate.
- Coordinate client feedback and ensure it is documented, communicated and acted upon promptly.
- Follow up on pending approvals, deliverables and timelines.
- Schedule client meetings and ensure all stakeholders are prepared.
- Maintain professional, prompt and courteous communication at all times.

Project & Team Coordination

- Coordinate seamlessly between the Founder and internal/external teams, including designers, writers, editors, developers, freelancers and vendors.
- Track multiple projects simultaneously and ensure deadlines are met.
- Monitor progress across all workstreams and proactively resolve bottlenecks.
- Ensure smooth communication between all stakeholders and keep projects moving without unnecessary delays.

Executive Support

- Manage the Founder's calendar across multiple businesses and client engagements.
- Plan and organise daily, weekly and monthly work schedules.
- Prioritise meetings, deliverables and commitments effectively.
- Coordinate appointments,



reviews and internal discussions.
- Help maximise the Founder's productivity by ensuring operational matters are efficiently managed.

Communication Management

- Ensure timely responses and consistent follow-ups.
- Prepare meeting agendas, notes and action items.
- Maintain a high standard of written communication and documentation.

Project Tracking & Administration

- Maintain project trackers, task lists and status reports.
- Monitor deadlines and ensure deliverables stay on schedule.
- Follow up consistently with team members and external stakeholders.
- Organise documentation, files and project records for easy accessibility.
- Provide regular updates on project status and outstanding actions.

Operational Excellence

- Build and improve systems that enhance efficiency and execution.
- Take ownership of recurring operational and administrative processes.
- Identify opportunities to streamline workflows and improve coordination.
- Exercise sound judgement while working independently.
- Keep work moving efficiently, even when the Founder is unavailable.

Skills & Qualifications Essential

- 3-7+ years of experience in Executive Assistance, Operations, Project Coordination, Account Management or a similar role.
- Outstanding organisational and time management skills.
- Excellent written and verbal communication in English.




- Working fluency in Hindi for effective coordination with team members, vendors and stakeholders across different regions.
- Strong follow-up and stakeholder management skills.
- High attention to detail and documentation.
- Ability to manage multiple priorities simultaneously.
- Excellent problem-solving and decision-making abilities.
- Comfortable handling confidential information.
- Self-driven, dependable and capable of working with mínimal supervision.

Preferred

- Experience in an advertising agency, creative agency, consulting firm or founder-led business.
- Familiarity with project management tools such as ClickUp, Asana, Notion, Trello or similar platforms.
- Comfortable using Google Workspace, Microsoft Office and AI tools such as ChatGPT to improve productivity and communication.

We're Looking for Someone Who Is

- Highly proactive rather than reactive.
- Assertive, tactful and confident in following up with clients and team members.
- Naturally organised and process-oriented.
- Calm under pressure and comfortable juggling multiple priorities.
- Dependable, trustworthy and discreet.
- Solution-focused with a strong sense of ownership.
- Comfortable holding people accountable while maintaining professional relationships.
- Willing to take initiative, solve problems and ensure work gets done—even in the Founder's absence.

Work Environment

- The role is hybrid , with in-person meetings or office work required whenever necessary. During the initial onboarding period, more frequent in-person collaboration may be expected to ensure a smooth transition and build a strong working relationship.

Why Join Us?

This is an prospect to work directly with the Founder, play a pivotal role in the growth of the business and become a tr

📌 Executive Operations Manager / Executive Assistant (Founder's Office) (Chennai)
🏢 Ka Brand Consulting
📍 Chennai