Designation : ASSISTANT GENERAL MANAGER Location : India UTTAR PRADESH Noida - A Group : DS Group Entity : Dharampal Satyapal Limited SBU : CORPORATE Department : INTERNAL AUDIT Function : INTERNAL AUDIT ** To provide independent and objective assurance on the adequacy and effectiveness of internal controls, risk management,, and operational efficiency across hotel operations, ensuring protection of assets, prevention of fraud, and adherence to policies, SOPs, and regulatory requirements. compliance - (Taken up seperately)

1. Operational Audits (Core Hotel Areas)

Revenue - Review room revenue, occupancy, yield management, discounts, and complimentary controls. Procurement

- Review vendor selection, procurement, GRN, and invoice processing. Services & Utilities -Conduct audits of Front Office, Housekeeping, F&B;, Banquets, Spa, Laundry, Engineering, and Stores. Inventory - Audit inventory management (food, beverages, consumables, linen, fixed assets). Verify POS controls, voids, refunds, KOT/BOT processes, and cash handling.

1. Financial & Revenue Audits

Revenue

- Audit daily revenue reports, night audit processes, and revenue reconciliation. AR - Review accounts receivable, credit controls, and aging. Payroll
- Test payroll, attendance, overtime, incentives, and statutory deductions. Budget - Evaluate expense controls and budget adherence.

1. Compliance & Regulatory Audits Ensure compliance with: Local tax laws (GST, VAT, TDS, service charges) Labour laws, safety and hygiene regulations, Hotel licensing, fire safety, pollution control norms

Review adherence to: brand standards, SOPs, and management contracts.

1. IT & Systems Controls





Review controls in PMS (Opera, IDS, etc.), POS, ERP, and payroll systems. Assess user access controls, segregation of duties, and data integrity. Review system interfaces between PMS-POS-Finance.

1. Fraud Risk & Loss Prevention

Identify fraud risks, revenue leakages, and pilferage. Investigate irregularities and recommend corrective actions. Support surprise audits and spot checks.

1. Risk Management & Internal Controls

Evaluate the design and effectiveness of internal control systems. Identify process gaps and recommend process improvements. Assist in development and updating of SOPs and control matrices.

1. Reporting & Follow-up

Prepare audit reports with observations, risk ratings, and actionable recommendations. Discuss findings with department heads and management. Track implementation of audit recommendations and perform follow-up audits.

Key Skills: Strong understanding of hotel operations and revenue cycles

Knowledge of hospitality accounting and controls

Report writing and presentation skills

Analytical and investigative skills

Stakeholder management and communication

High integrity and skilled skepticism

Experience: 5-10 years (Manager / Senior Manager level) Prior experience in hotel chains or hospitality sector is highly desirable

Tools & Systems Exposure (preferred)

PMS: Opera, IDS, Protel

POS: MICROS, POSIST

ERP: SAP / Oracle / Tally

MS Excel, data analytics tools

KPI: Coverage of audit plan

Quality and timeliness of audit reports

Reduction in revenue leakages and control weaknesses

Closure rate of audit observations

Management satisfaction

📌 Agm- Internal Auditor- Hospitality (Noida)
🏢 DS Group
📍 Noida