Job description

Role Overview

We are seeking a proactive, highly organised and "calm-under-pressure" Assistant to support the Founder and the core engineering team of a specialised valve maintenance company. You will be working directly with founders for operations handling everything from client feedback loops and business development research to inventory tracking and digital document management.

This is not a traditional 9-to-5 desk job. It is a dynamic role for someone who is tech-savvy, enjoys problem-solving, and is serious about a long-term career in business operations.

Key Responsibilities

1. Business Development & Client Experience

- Feedback Loops : Conduct daily client feedback calls (until 2 successful connects) to gauge service satisfaction.
- Inquiry Management : Create and maintain a detailed customer experience log for valve maintenance; run surveys to identify trends in user needs.
- Market Research : Research industry experts in lubrication and valve maintenance; identify import opportunities for specialized tools/guns.
- LinkedIn Management : Handle the companys professional presence and outreach to industry experts.

2. Operations & Inventory Management

- Digital Hygiene : Maintain the server, Airtable , and ClickUp tasks. Ensure all files (payment advices, GST summaries, invoices, and challans) are correctly filed and updated.
- Inventory Control : Maintain a physical and digital inventory of all company assets (phones, files, hardware).




- Logistics Coordination : Run packing and dispatch meetings; verify dispatch registers, invoices, and stickers before shipping.

3. Administrative & Team Coordination

- Meeting Management : Schedule and document "Scrum" meetings (morning/evening) with the remote and in office engineering teams.
- Reporting : Generate daily "Task Breakdown" reports to monitor team productivity and status.

Required Skills & Qualifications

- Tech Stack : Proficiency in Microsoft Excel , ClickUp , Airtable , and CRM software. Coding skills are not required but good to have.
- Financial Literacy : Basic understanding of invoices, GST summaries, and challans.
- Independence : Ability to work autonomously and set up new systems (Excel trackers, filing systems) from scratch.
- Travel : Willingness to travel to Sarita Vihar (Site/Office location) as required for inventory audits and team meetings.

Soft Skills we Value

- Consistency : The ability to perform repetitive, high-importance tasks (like backups and filing) without loss of quality.
- The "Scout" Mindset : You enjoy researching new things and finding answers to questions you don't know yet.
- High EQ : You can remain calm while managing different personalities across the service and engineering teams.

Job Types : Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Operations Executive (Delhi)
🏢 BTRVSI IOT and Manufacturing Solutions
📍 Delhi