Key Responsibilities Sales & Customer Service - Achieve monthly and annual sales targets. - Provide personalized customer service and styling assistance. - Handle customer inquiries, complaints, and feedback professionally. - Build and maintain long-term relationships with customers. - Encourage repeat business and customer loyalty. Store Operations - Manage daily opening and closing of the boutique. - Ensure cleanliness, maintenance, and overall presentation of the store. - Monitor billing, cash handling, and POS operations. - Ensure compliance with company policies and procedures. Inventory Management - Maintain accurate stock records and inventory levels. - Conduct regular stock counts and inventory audits. - Coordinate with vendors, warehouse, or head office for stock replenishment. - Minimize stock loss, damage, and pilferage. Visual Merchandising - Ensure attractive display of garments, accessories, and products. - Implement seasonal displays and promotional setups. - Maintain brand standards in product presentation. Team Management - Supervise boutique staff, including sales associates and support staff. - Prepare duty rosters and manage attendance. - Train staff on product knowledge, customer service, grooming, and sales techniques.



- Motivate the team to achieve sales and service goals. Reporting & Administration - Prepare daily sales reports and other operational reports. - Track sales performance and customer trends. - Coordinate with management regarding targets, promotions, and operational issues. - Maintain necessary store documentation and records. Desired Skills - Robust communication and interpersonal skills. - Good leadership and team management ability. - Sales-oriented with customer-focused attitude. - Knowledge of fashion, fabrics, ethnic wear, and styling. - Basic computer and POS billing knowledge. - Problem-solving and decision-making skills. Qualification - Graduate in any discipline (preferred). - Diploma or certification in Fashion Retail, Retail Management, or related field is an added advantage. Experience - 2-5 years of experience in retail, boutique, fashion, or apparel store management. - Experience in ethnic wear or designer boutique preferred. Working Conditions - Retail store environment. - Weekends and festive season availability required. - Standing for extended periods during store operations may be required. Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person

📌 Boutique Manager (Kolkata)
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📍 Kolkata