Key Responsibilities

- Guest Interaction :

- Welcome and greet guests warmly, ensuring they feel valued.

- Present menus, provide recommendations, and answer queries regarding food and beverages.

- Handle special requests, dietary preferences, and complaints with professionalism.

- Service Oversight :

- Coordinate and monitor table assignments, ensuring an even flow of guests to the service team.

- Ensure orders are accurately taken and relayed to the kitchen or bar in a timely manner.

- Oversee the service staff to ensure adherence to quality and service standards.

- Team Leadership :

- Train, mentor, and supervise service staff, including waiters and stewards.

- Assign duties to team members and monitor performance.

- Step in during peak hours to support the team as needed.

- Operational Support :

- Maintain an up-to-date knowledge of menu items, ingredients, and kitchen operations.

- Ensure compliance with food safety, health, and hygiene regulations.

- Manage inventory of tableware and service supplies.

- Reporting and Coordination :

- Communicate effectively with chefs, bartenders,



and managers to ensure seamless operations.

- Provide feedback to the management on customer experience and service gaps.

- Help implement service policies and standards as directed.

Qualifications & Skills

- Previous experience in a similar role in a restaurant or hospitality setting.
- Excellent communication and interpersonal skills.
- Leadership qualities with the ability to manage a team efficiently.
- Good knowledge of food and beverage, including service standards and etiquette.
- High attention to detail and strong organizational skills.
- Ability to handle pressure in a rapid-paced environment.

Work Environment

- Collaborative interaction with team members and guests daily.
- Flexible to work during weekends, holidays, and evenings.

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks :

- Food provided

Experience :

- total work: 3 years (preferred)

Work Location: In person

📌 Restaurant Captain (Mussoorie)
🏢 PYRAMID
📍 Mussoorie