21 Oct
|
Kavisha Group
|
Ahmedabad
21 Oct
Kavisha Group
Ahmedabad
Job Title: Estate SupervisorRole Overview
The Estate Supervisor supports the Estate/Facility Manager in managing day-to-day operations of the property. The role focuses on on-ground supervision of maintenance, housekeeping, security, and ensuring smooth unit handover (possession) to customers with high service quality.
Key Responsibilities1. Daily Operations & Maintenance
- Supervise day-to-day property operations (residential/commercial).
- Ensure proper functioning of basic services: water, electricity, lifts, DG backup, etc.
- Conduct routine inspections of common areas and report issues.
- Coordinate minor repairs and maintenance work.
2. Site Supervision
- Monitor housekeeping, security, and technical staff on-site.
- Ensure cleanliness, hygiene, and upkeep of all common areas.
- Verify attendance, duty allocation, and performance of staff.
- Escalate major issues to the Estate Manager.
3. Customer/Resident Support
- Act as first-level contact for residents/customers.
- Attend complaints and service requests promptly.
- Maintain complaint logs and ensure closure within timelines.
- Support customer visits and site walkthroughs.
4. Possession & Handover Support
- Assist in preparing units for possession (cleaning, basic checks).
- Conduct snagging inspections and report defects to the project team.
- Ensure all fittings and fixtures are in working condition before handover.
- Coordinate with internal teams (projects, CRM, maintenance) for readiness.
- Support scheduling of customer possession visits.
- Accompany customers during unit inspection and explain basic features.
- Record customer observations and ensure timely rectification.
- Assist in final handover: key distribution, checklist verification.
- Ensure common services (lifts, water, electricity) are operational during possession.
- Help in smooth transition of customers into the property.
5. Vendor Coordination
- Coordinate with external vendors for repairs and services.
- Track completion of assigned work.
- Ensure work quality and adherence to timelines.
6. Safety & Compliance
- Ensure safety practices are followed on-site.
- Report hazards, incidents, or unsafe conditions.
- Support fire safety checks and emergency drills.
7. Documentation & Reporting
- Maintain daily reports of activities and issues.
- Keep records of complaints, maintenance work, and handover status.
- Assist in updating possession checklists and documentation.
Required Skills & Qualifications
- Diploma/Graduate in any field (technical background preferred).
- 2-5 years of experience in facility/property management.
- Basic knowledge of building maintenance systems.
- Valuable communication and interpersonal skills.
- Ability to handle on-site teams and customers.
Key Competencies
- Attention to detail
- Problem-solving
- Customer handling
- Team coordination
- Time management
Pay: ₹25,000.00 - ₹40,000.00 per month
Perks :
- Health insurance
Work Location: In person
📌 Estate Supervisor (Ahmedabad)
🏢 Kavisha Group
📍 Ahmedabad