Job Title: Enquiry Manager cum TelecallerJob Summary

Key Responsibilities

- Make outbound calls to follow up on enquiries, leads, and pending orders
- Provide accurate information about products, pricing, availability, and offers
- Convert enquiries into confirmed orders or store visits
- Maintain and update enquiry and customer records regularly
- Coordinate with the sales, dispatch, and accounts teams for smooth order processing
- Resolve basic customer concerns and escalate issues when required
- Maintain daily call and enquiry reports
- Ensure excellent customer service and relationship management

Required Skills & Qualifications

- Minimum 12th pass / Graduate preferred
- Proven experience as a Telecaller, Enquiry Executive, or Customer Support (preferred)
- Excellent communication skills in Hindi, Gujarati and English.
- Confident, polite,



and customer-friendly approach
- Basic knowledge of computers, Excel, and WhatsApp Business
- Ability to multitask and work under targets

Experience

- 1-3 years of experience in telecalling, enquiry handling, or sales support (preferred)
- Experience in têxtile, saree, fashion, or retail industry will be an advantage

Work Location

- Office-based / Showroom-based (as applicable)

Salary & Benefits

- Competitive salary based on experience
- Growth opportunities within the organization

Working Hours

- Full time
- 6 days a week

Job Types : Full-time, Permanent

Pay: Up to ₹15,000.00 per month

Work Location: In person

📌 Tele Calling Executive (Surat)
🏢 Anula sarees
📍 Surat