Job Type : Full-time

Job Summary

We are looking for a friendly, organized, and detail-oriented Receptionist to be the first point of contact for our florist shop. This role involves handling incoming calls, taking and processing flower orders, assisting walk-in customers, and coordinating with the design and delivery teams to ensure excellent customer service.

Key Responsibilities

- Answer incoming phone calls promptly and professionally
- Take customer orders accurately via phone, walk-ins, and online platforms
- Provide information on flower arrangements, pricing, availability, and delivery options
- Enter and manage orders in the point-of-sale (POS) or order management system
- Coordinate with florists and delivery staff to ensure timely order fulfillment
- Handle payments, receipts, and basic cash handling




- Greet and assist walk-in customers with a warm and welcoming attitude
- Resolve customer inquiries or concerns politely and efficiently
- Maintain a clean and organized front desk and customer area

Qualifications & Skills

- High school diploma or equivalent
- Previous experience in customer service, receptionist, or retail roles preferred
- Robust verbal communication and phone etiquette
- Ability to multitask and work in a fast-paced environment
- Attention to detail and accuracy in order taking
- Friendly, dependable, and professional demeanor

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Receptionist (India)
🏢 One World United
📍 India