21 Oct
|
Crimson Schools
|
Chennai
21 Oct
Crimson Schools
Chennai
Role Purpose
The Front Office Executive is responsible for managing front desk operations, guest and parent relations, coordination with internal departments, and ensuring high standards of hospitality, etiquette, and upkeep of the school’s reception and lobby areas. Key Responsibilities & Tasks Handled
- Act as the first point of contact for all visitors, guests, and parents, ensuring a courteous, professional, and welcoming experience.
- Manage and respond to front office inquiries and delegate queries to the respective academic or administrative departments for timely resolution.
- Maintain visitor records, logs, and ensure adherence to school security and access protocols.
- Ensure the reception and lobby areas are clean, organized, presentable, and updated at all times in coordination with housekeeping and maintenance teams.
- Train and guide housekeeping staff on guest handling, service standards, etiquette, and professional conduct while interacting with visitors and parents.
- Supervise housekeeping staff assigned to front-facing areas to ensure consistent service quality and hygiene standards.
- Coordinate Actively with internal departments to support smooth daily operations and communication flow.
- Assist the HR department with attendance management, basic administrative records, and related support activities.
- Support administrative tasks as required for front office operations.
- Perform any other duties and responsibilities as assigned by the Principal or school management from time to time. Skills & Competencies
- Strong communication and interpersonal skills
- Professional appearance and service-oriented attitude
- Valuable organizational and coordination abilities
- Ability to multitask and handle responsibilities independently
- Basic knowledge of office administration systems
Qualification & Experience
- Graduate in any discipline (preferred)
- 2+ years’ experience in front office, hospitality, or school administration will be an added advantage
Reporting To: Principal
Location : The Shriram Universal School, Perambur
Immediate Joiner preferred
Job Types : Full-time, Permanent
Pay: ₹25,000.00 - ₹28,000.00 per month
Work Location: In person
📌 Front Office Receptionist (Chennai)
🏢 Crimson Schools
📍 Chennai