General OPD Management :

- Patients come to the Reception-greet the patient and ask the purpose for visit.
- Route the patient for Investigation
- Guide the patient to the Optometrist
- If Dilatation is required - guide him/her for dilatation
- Otherwise send the patient directly to the Doctor
- Guiding patients to PODs
- Putting drops in patients Eyes
- Printing the reports
- Giving prescriptions to the patients
- Sharing videos, taking Google reviews, etc
- Follow-up calls to patients.
- Fix the appointments for patients if required.
- Guide the Patients in smooth movement within the hospital premises
- Focus at keeping the Patient stay shortest
- Update the changes in OPD and OT timings for doctors
- Record Keeping and Documentation :_
- Check whether all the information in token is correct or not.
- Preparing separate files for Retina, Diabetic, Cataract, Glaucoma etc.
- If patient is diabetic - then fill the entire form with patient and then guide the patient towards the Doctor.
- Maintain all the documents in a clean, easy, handy form.
- Taking the consents from patients for Lasers.
- Maintain drops and other registers like MLC, Drop expiry, calling register etc




- Post Doctor Meeting - Patient Management and guidance :_
- Provide Visit report to the Patient and explain the prescription.
- Print and give them the investigation reports
- Explicit the Patients doubts if any
- Links of Videos should be shared and queries of patients regarding videos to be solved.
- Taking Video testimonials of patients
- Daily Reporting on group.
- Punching all the documents in the patients file
- Stock Checking of Medicines :_
- Check all medicines in OPD for their expiry dates.
- If stock is getting over, place order.
- Remove Unwanted Drops.
- Handle VIP Patients :_
- Greet VIP Patients
- Guide them to the VIP Lounge
- Follow the process
- Floor Management :_
- Right From Patient entry to Patient exit, manage the Patients
- Monitor the activity of patients depending upon the procedures suggested by doctors
- Guide the Patients in smooth movement within the hospital premises

Pay: ₹20,000.00 - ₹25,000.00 per month

Experience :

- total work: 1 year (preferred)

Work Location: In person

📌 Receptionist/administrative Assistant (Pune)
🏢 ASIAN EYE HOSPITAL
📍 Pune