OB TITLE: Front Office Executive LOCATION: Koyambedu, Mogappair, Ramapuram (Chennai) & Yelagiri Hills JOB SUMMARY: The Front Office Executive is responsible for managing the front desk operations of the hotel, welcoming guests, handling check-ins and check-outs, managing reservations, and ensuring a smooth and pleasant stay experience for all guests. KEY RESPONSIBILITIES: - Guest Reception - Welcome guests warmly and professionally upon arrival. - Handle guest check-in and check-out procedures. - Verify guest identification and booking details. - Reservations Management - Update reservation details in the hotel management system. - Coordinate with housekeeping to confirm room availability. - Guest Service - Provide information about hotel services and facilities. - Assist guests with requests and resolve complaints professionally. - Ensure high levels of guest satisfaction and hospitality. - Billing and Payments - Prepare guest bills and invoices. - Process payments through cash, card, or online methods. - Maintain accurate billing records and reports.



- Coordination - Communicate with housekeeping, maintenance, and management teams. - Maintain proper shift handover notes. - Update daily occupancy and guest records. - Administrative Tasks - Maintain front desk records and documentation. - Ensure the reception area is clean and organized. - Follow hotel policies and operational procedures. QUALIFICATIONS: - Diploma or Degree in Hotel Management or Hospitality preferred. - Previous experience in hotel front office or receptionist role is an advantage. SKILLS REQUIRED: - Good communication and interpersonal skills - Customer service orientation - Basic computer knowledge - Ability to multitask and work in shifts - Qualified attitude and grooming WORK LOCATIONS: - Koyambedu - Chennai - Mogappair - Chennai - Ramapuram - Chennai - Yelagiri Hills - Tamil Nadu SALARY: As per company standards / based on experience. Pay: ₹13,000.00 - ₹20,000.00 per month Work Location: In person

📌 Front Office Receptionist (Chennai)
🏢 Naksha Tree Hospitality
📍 Chennai